fb665 Privacy Policy
Your personal information at fb665 is stored with the highest level of security — learn in detail here how we collect, use, and protect your data.
fb665 is a trusted online gaming platform for players in Bangladesh. This privacy policy clearly describes how seriously we store and protect the personal information you provide while using our services.
This policy is part of a legal agreement between you and fb665. By using our website or registering an account, you consent to the terms of this privacy policy. If you disagree with any part of this policy, we ask that you contact us directly before using our services.
What Information We Collect
When you create an account at fb665, make financial transactions, or contact customer support, we may collect the following types of information:
1.1 Identity Information
- Full name and date of birth
- National ID or passport number (for age verification)
- Username and password (stored in encrypted form)
- Email address and mobile number
- Permanent address
1.2 Financial Information
- bKash, Nagad, Rocket, Upay or bank account details (for transaction verification)
- Deposit and withdrawal history
- Wallet balance and bonus usage records
1.3 Technical Information
- IP address and device type
- Browser type and operating system
- Time and duration of visits to the platform
- Cookie and session data
1.4 Gaming Behaviour Information
- Play history, bet amounts and results
- Preferred game categories and session duration
- Responsible gaming limit settings
Purpose of Data Collection
fb665 uses your information only for specific and legitimate purposes. We never use your information unnecessarily or sell it to third parties under any circumstances.
2.1 Account Management and Identity Verification
Identity verification information is used to keep your account secure and prevent misuse of the platform. This is especially important because fb665 provides services only to those aged 21 and above.
2.2 Financial Transaction Processing
Financial information is used to securely process deposits and withdrawals via bKash, Nagad, Rocket, or Upay. Transaction validity must be confirmed for minimum deposits of ৳300 and withdrawals of ৳1,000.
2.3 Customer Support
Our 24/7 Bengali live chat support team uses your information to help resolve issues related to your account.
2.4 Ensuring Responsible Gaming
Monitoring your gaming behaviour to identify problematic patterns and providing support when needed is part of our responsibility.
2.5 Fraud and Money Laundering Prevention
Data is analysed to prevent illegal activity, multiple accounts, or bonus abuse.
Cookies and Tracking Technology
The fb665 website uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly.
3.1 Essential Cookies
These cookies are essential for the core functionality of the website. They are used to maintain login sessions, verify security, and ensure platform stability.
3.2 Functional Cookies
These cookies are used to remember your preferred language, theme, and gaming settings, making your experience smoother on future visits.
3.3 Analytics Cookies
Anonymous data is collected to analyse fb665 platform performance and identify technical issues. No individual can be directly identified from this data.
Data Disclosure and Third Parties
fb665 never sells your personal information to third parties for commercial purposes. However, limited information may need to be shared in certain specific cases:
4.1 Payment Processors
Transaction information is shared with the relevant payment provider to process bKash, Nagad, Rocket, Upay and bank transfers. This information is used solely for the purpose of completing transactions.
4.2 Technology Partners
Game providers including Pragmatic Play, Evolution Gaming, JILI, and Spribe may access specific gaming session data to ensure fair play. This information is handled under strict confidentiality agreements.
4.3 Legal Obligations
fb665 is required to provide relevant information in the case of court orders, government investigations, or legitimate requests from law enforcement agencies.
4.4 Business Changes
In the event of corporate restructuring or change of ownership, user data may be transferred to the new operating entity. In such cases, we will notify users in a timely manner.
Data Security Measures
fb665 uses industry-standard technology and practices to protect your personal and financial information. Our platform operates in a secure and reliable environment.
5.1 SSL Encryption
All data transmission between your browser and our servers is protected by 256-bit SSL encryption. This is the highest security standard used in the banking industry.
5.2 Password Protection
Your password is never stored in plain form. It is transformed and stored using a one-way hashing algorithm, which no staff member can read.
5.3 Access Control
fb665 staff can only access information necessary for their specific role. All access is logged and audited regularly.
5.4 Security Monitoring
A continuous security monitoring system is active to detect any unusual activity in our systems. Prompt action is taken in the event of a potential security breach.
Data Retention Period
fb665 retains your information only for as long as necessary. The retention policy for different types of information is described below:
6.1 Account Information
Identity and contact information is retained for as long as your account is active. Certain information may be kept for a defined period after account closure for legal reasons.
6.2 Financial Transaction Records
Transaction information is retained for an extended period for financial reporting, tax, and legal compliance purposes.
6.3 Gaming History
Gaming session data is retained for a defined period for dispute resolution and fair play verification.
6.4 Inactive Accounts
For accounts that have been unused for a long time, we send a notice to the account holder and process data according to a defined procedure.
Your Rights
As a user of fb665, you have the following rights regarding your personal information:
7.1 Right to Access
You can find out at any time what information fb665 holds about you and how it is being used. Send requests regarding this to [email protected].
7.2 Right to Rectification
If any information stored in your account is incorrect or incomplete, you can request that it be corrected. We will make the necessary changes as quickly as possible.
7.3 Right to Erasure
In certain circumstances you can request that your information be deleted. However, it may be necessary for us to retain some information due to legal or regulatory obligations.
7.4 Right to Restrict Processing
You can request that your information be used in a limited way for certain purposes, though this may affect fb665's ability to provide some services.
7.5 Filing a Complaint
Share any concerns or complaints about how your information is handled directly with us. We review every complaint seriously.
Protection of Minors
fb665 strictly provides services only to those aged 21 and above. We do not intentionally collect any information from minors.
Age verification at the time of registration is mandatory. If we become aware that a minor has created an account, that account will be closed immediately and the collected information will be deleted.
If you suspect that a minor is using fb665, please inform our support team immediately.
Policy Changes and Updates
fb665 reserves the right to update this privacy policy as needed. If any significant changes are made to the policy, we will notify you in the following ways:
- A notification will be sent to your registered email address
- The change will be prominently displayed on the fb665 website
- The effective date of the updated policy will be clearly stated
Continued use of fb665 after the changes will be considered as your acceptance of the new policy. If you do not agree with the changes, you may request that your account be closed.
International Data Transfers
fb665 primarily serves players in Bangladesh. However, some of our technology partners operate internationally. In such cases, the following safeguards are followed for data transfers:
- A data processing agreement is signed between both parties before any data transfer
- Third-party partners comply with internationally recognised security standards
- SSL encryption is always active for international transfers
- Third-party use of data is restricted to within the limits of this privacy policy
Privacy Contact
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our privacy team will process your request as quickly as possible.
Email: [email protected]
Live Chat: 24/7 Bengali support available
Account verification may be required for privacy-related requests.